Customer service: (888) 282-4463 · Mon–Fri, 9 AM–5 PM ET
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Report a sewer problem

Call us during business hours for anything urgent. For non-urgent issues, send us the details below and we'll follow up.

Urgent issues · Monday–Friday, 9 AM–5 PM ET
(888) 282-4463
Call us right away if you see:
  • Sewage backing up into your home
  • An overflowing manhole or cleanout
  • Sewage on the ground or in the water

After hours? Use the form below and we'll follow up when the office reopens.

Non-urgent issues

For odors, slow drains on the sewer side, damaged covers, or questions about your connection, send us the details and we'll follow up.

Help prevent backups

Most sewer blockages start with things that shouldn't go down the drain.

Never flush or pour

  • "Flushable" wipes, paper towels, or diapers
  • Grease, oil, or fat from cooking
  • Feminine products, dental floss, cotton swabs
  • Medications or chemicals